PDA

View Full Version : Problem.. Ripped off


abiko
08-05-2009, 11:48 AM
Hello!

Since I can't post to seedbox forum yet, I'm going to post it here.

I'm desperate..

I've ordered an seedbox from seedbox.fr, they promise a 2hr delivery within their operating hours.
Ok, it was around midnight when I ordered and the next day I waited all day for a welcome email from them.

I have posted on their support and received no reply.
It has been more than 3 days and no reply from them.

The most important thing is I was billed €9 successfully and I am still waiting.

Can anybody help in any way? :(
pone44
08-05-2009, 04:15 PM
Report to them paypal, if you used that? Hope you did.
abiko
08-05-2009, 04:50 PM
Yes, I used pay pal, although just for credir card payment, didn't have account with them.

I'm really angry, I had numerous account orders and they all were under few hours, not few days.
pone44
08-05-2009, 05:01 PM
You can file a report. Am not sure how with the way you payed but look into it or mail them telling them you will report them to paypal.
abiko
08-05-2009, 05:17 PM
Thank you for your help!
pone44
08-05-2009, 05:18 PM
Good Luck. Hope you can sort it out and get your $ back.
KushBlow
08-05-2009, 05:28 PM
I think you should wait it out. Most SB providers take longer than the advertised waiting time to create your account or install your dedi seedbox, etc.

I waited 2 days for mine, at first I thought I got scammed because support didn't answer. Dunno about seedbox.fr though...
abiko
08-05-2009, 05:31 PM
Yeah, that was strange - no answer from the support.

I mean I work on tech support and we have a policy on customer answering - and that seemed strange.
They have answered me promptly, the seedbox will be ready tomorrow.
pone44
08-05-2009, 05:34 PM
Answered you promptly when they took your $. they should give you a response to when it will be ready. Try them again. If they don't respond then report them.
abiko
08-05-2009, 05:37 PM
That is right, and that is how it should be done.
I mean they have posted on their site how long does it take them to make your box ready and by now I should have 30 boxes setup by them :D

When I have told them I am going to report them to PayPal they answered under 5 mins.
pone44
08-05-2009, 05:46 PM
Already? What did they say?



When I have told them I am going to report them to PayPal they answered under 5 mins.
abiko
08-05-2009, 05:48 PM
That my box will be read tomorrow. I stated in the email that they have 24 hrs to answer me.
KushBlow
08-05-2009, 05:50 PM
That my box will be read tomorrow. I stated in the email that they have 24 hrs to answer me.

Well then it's solved right? You'll get your box tomorrow, it just took longer than expected :).
abiko
08-05-2009, 05:52 PM
That's right.
One part of me is mad, one part is happy :) lol

Yeah, took them well enough, hope it was worth waiting.
Rart
08-05-2009, 06:52 PM
When I have told them I am going to report them to PayPal they answered under 5 mins.

Heh. Glad it all worked out :whistling
Pocatello
08-05-2009, 09:26 PM
Tell us how it all works out in about 5 days.
Octane
08-06-2009, 01:07 PM
same thing happened to me, normally it would take 24hrs to set up a dedi server but it took more than 3 days. Reason was they were out of servers.
At first they didn't respond daily but it all worked out. Even got a extra day on it for waiting so long :) Patience is virtue ! :)