Blue screen of death XP PRO, HELP!!

Try and bare with me as I explain as much as possible.

My system specs

3.40 GHZ Intel Pentium 4 HT technology video card integrated into the motherboard Intel 82915G/GV/910GL Express Chipset Family memory size 128MB

BIOS information - Intel Video Bios

512MB DDR2 RAM

200GB HDD x2

XP professional SP2 all patches updates etc....


Everytime I load a software to convert something like a AVI to DVD I get the Blue screen of death and I have to restart the computer. Even trying to export something from Adobe Premier makes it have the blue screen. I ran Windows Memory Diagnostic - extensive search but it found no errors.

I Flashed the BIOS + Run video conversion = The BSOD came up straight away. I guess it's not the BIOS. After flashing it, the fan went very very quite almost silent.

Formated the HDD and reinstalled windows but it still happens.

I think it could be the CPU over heating but why would that cause a blue screen of death instead of just restarting?

Here is the complete memory dump if someone wants to take a look at it. Please Please someone help as it's driving me crazy and I got university coming up. I need my PC working at full performance!!


http://feet-international.co.uk/pics/MEMORY.rar


Someone went through the debugger and sent me this but they don't know what's causing it.

==========================================================
I got the following info below... I am not sure an exact cause... as i could be hardware or driver related I think..

http://www.osronline.com/ddkx/ddtools/bccodes_192f.htm

and the exception address says it occured in ntkrpamp.exe which is a system service

I can try and find out more info but thats it for now :(

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SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 80503ff8, The address that the exception occurred at
Arg3: f8891748, Exception Record Address
Arg4: f8891444, Context Record Address
Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
nt!KiXMMIZeroPageNoSave+8
80503ff8 0f2b4100 movntps xmmword ptr [ecx],xmm0

EXCEPTION_RECORD: f8891748 -- (.exr fffffffff8891748)
ExceptionAddress: 80503ff8 (nt!KiXMMIZeroPageNoSave+0x00000008)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000001
Parameter[1]: 783c2000
Attempt to write to address 783c2000

CONTEXT: f8891444 -- (.cxr fffffffff8891444)
eax=00000040 ebx=783c2000 ecx=783c2000 edx=00000000 esi=00000000 edi=0000ce9b
eip=80503ff8 esp=f8891810 ebp=f8891840 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!KiXMMIZeroPageNoSave+0x8:
80503ff8 0f2b4100 movntps xmmword ptr [ecx],xmm0 ds:0023:783c2000=????????????????????????????????
Resetting default scope

DEFAULT_BUCKET_ID: INTEL_CPU_MICROCODE_ZERO

PROCESS_NAME: System

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

WRITE_ADDRESS: 783c2000

BUGCHECK_STR: 0x7E

LAST_CONTROL_TRANSFER: from 00000000 to 80503ff8

STACK_TEXT:
f8891810 00000000 00008000 00000000 80561070 nt!KiXMMIZeroPageNoSave+0x8


FOLLOWUP_IP:
nt!KiXMMIZeroPageNoSave+8
80503ff8 0f2b4100 movntps xmmword ptr [ecx],xmm0

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 443c4981

SYMBOL_NAME: nt!KiXMMIZeroPageNoSave+8

STACK_COMMAND: .cxr 0xfffffffff8891444 ; kb

FAILURE_BUCKET_ID: 0x7E_nt!KiXMMIZeroPageNoSave+8

BUCKET_ID: 0x7E_nt!KiXMMIZeroPageNoSave+8

Followup: MachineOwner


==========================================================


The bluescreen of death is getting worse now as it just happens when ever.

Thank you for the help, I really appriciate it.

I think lack of RAM combined with editing/converting with shared shared 128MB. I think thats it.

Update your graphic card and modem drivers, that fixed it for me.:)

Its really hard to get rid of the blue screen of death, i think only option would be to do a new format

Quote:

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Originally Posted by somerjo99

Its really hard to get rid of the blue screen of death, i think only option would be to do a new format

---

He said that he did that already.

I say. Try other drivers for your system. Chipset and Video drivers being the most important.

Also check your temps.

ok I updated graphic card and modem drivers. I still get the BSOD.

Chipset and video drivers I also updated. Still getting the BSOD.

What do you mean temps? Like temperature?

Man this is really pissing me off I don't know what to do anymore. Anyone know where I can get cheap DDR2 RAM to test it on? I wanna know if it's the RAM altho I did run a test on it I wanna replace it just incase.

Wow ! I'm impressed with the info you just gave , your no dummy . If it ain't memory or drivers may be heat related . Have you tried removing the sides of the case ,cleaning fans etc. ? You know when I get stuck like this I take it to a shop they have the resources to test your HDD., memory , power supply .


A good shop will do it for less than $ 20.00 and at least you'll know . Probably not what you want to hear , just my opinion . :)

Hi,

try this program and see if your computer can handle it. more info below

http://mersenne.org/gimps/p95v2414.exe

good luck


quote

''This program is a good stress test for the CPU, memory, L1 and L2 caches, CPU cooling, and case cooling. The torture test runs continuously, comparing your computer's results to results that are known to be correct. Any mismatch and you've got a problem! Note that the torture test sometimes reads from and writes to disk but cannot be considered a stress test for hard drives."

Instructions - Download, install and run. In the "Options" menu select "Torture Test", then "Ok", let it run for a minimum of one hour, preferably overnight for a thorough test. On a working stable system this test should never fail. Any errors or failures indicate a hardware problem. The exact cause of a hardware problem can be very hard to find. If both the Harddrive and Memory Diagnostic passed then the most likely causes are Overheating, a faulty Mainboard, a faulty CPU or a faulty Power Supply''

end quote

one more thing

please let me know what brand is your harddrive.

@david02 while your intentions are good ,last thing I'm going to do is open an EXE. file from someone I don't know . Do you have a link to said file ?