Getting worried about my computer
My troubles started when I installed and ran webroot spysweeper. It found quite a bit of spyware which I removed. Since then, I have not been able to open Mozilla Firefox or MSN Explorer from my account (they sometimes work on other accounts). IE still works.....but oh so slow...
A Norton Antivirus Pro scan 2 days ago found no virus.
I have restored the system back to before Spysweeper installation.
I tried to run Panda Online Activescan but now my computer decides to crash and restart at a certain point during the scan
Please help...
Windows XP Pro
3 GHz Intel P4
512 RAM
120GB Hard Drive
Dell 8300
Re: Getting worried about my computer
Quote:
A Norton Antivirus Pro scan 2 days ago found no virus.
2 days ago? Run it now.
Re: Getting worried about my computer
It's running now, but can a virus cause my computer to restart when i scan it online?
Re: Getting worried about my computer
in safe mode run spysweeper again to make sure you'e gotten rid of all of the spyware (not likely).
then run hijackthis! and post the log.
Re: Getting worried about my computer
a format C: every once in a while, works for me...
1 Attachment(s)
Re: Getting worried about my computer
My computer restarted again during my Norton scan! What shall I do?
edit: Here is the log;
How do you start in safe mode?
Re: Getting worried about my computer
press f8 during reboot it will bring up the options window
i dont see your log...
@IKE what type of answer is that?
edit: now i see it
Re: Getting worried about my computer
Can you see anything in the log?
Re: Getting worried about my computer
yes the log works.
you should have made it a post though cause then people without word can read it, but anyway.
fix these:
O3 - Toolbar: (no name) - {341EA690-3499-4EA4-A627-C2C26664894E} - (no file)
O4 - HKLM\..\Run: [RemHelp] remhelp.exe
O23 - Service: Intel PDS - Unknown - C:\WINDOWS\System32\cba\pds.exe (file missing)
there may be more but i cant be arsed to go through that log file again.
It's soooo long.
for safemode you press F8 just after the BIOS\POST screen, but before the windows xp logo comes up. Then choose safemode on the list.
Re: Getting worried about my computer
Turn off the auto restart option for system failures and run another scan. When the machine bluescreens, write down exactly what is displayed and post it here.