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I take it the warranty has run out ? Better to take it to a friend or local shop you trust, let them help you . Could be the power supply or many other things , I'm lucky in the sence I have spare parts to swap out and test .
Not everyone does tho . :(
try kicking it if that doesnt work sue bikejumpr2020 and get a new pc :)
if it froze for no reason and freezes be4 bios loads up could that mean that theres a fault with a part of the hardware he has? as be4 bios loads it scans the hardware u have connected (think thats what it does anyway)