Hilarious

I work for a credit card company and I speak to a lot of idiots, on a daily basis, but this one was the best I've heard so far.

A woman phoned up and said she had a query regarding her funding.
She asked me what account her money was coming out of

I checked the account and advised her she had not set up a direct debit and that if she would wish to do so I could pass her on to Customer Services and they could certainly arrange that for her.

She seemed to be rather confused about this so I asked her if that was what she wanted to do before passing her over.

She replied by saying ' I just don't understand. I've just received a letter from you today saying that I have £8000 to spend. But I never gave anyone £8000. Where did that money come from?' :lol: :lol:

If you work for Barcalycard or CapitalOne and they ask you to phone me please don't. :)

And can you help Doris with her troubles?

Sounds like she may have been an older lady. ;)

:shuriken:

Naw, she was 20 something. I would've found it endearing if it were an older lady

I don't understand why it's funny :dabs:

It's funny tho'. :lol:

Oh, is it funny because she put two lollies at the end?

:lol: :lol: prison rape :lol: :lol:

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Originally Posted by DorisInsinuate

I don't understand why it's funny :dabs:

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Because she has a credit card but she doesn't understand what credit is

Oh, the £8000 is her credit?

Still don't get it. Would have been funny if you called her plebend.

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Originally Posted by Skweeky

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Originally Posted by DorisInsinuate

I don't understand why it's funny :dabs:

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Because she has a credit card but she doesn't understand what credit is

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So did you give her the £8000 then or what? :blink:

Credit cards are the spawn of Satan I'll have ye know.

I've never understood that, probably because I've never had a credit card, what's so bad about them?

Lolzrorf, that lady is prolly gonna' end up living on the streets and eating cardboard since she doesn't understand how credit works, rorfmao.

And old people are stupid, lol.

Let's kick them if they fall over.

I get complaints like "That case of wine I drank last night gave me a headache. It must have been faulty. I want my money back."

And we'll refund them too!

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Originally Posted by DorisInsinuate

I don't understand why it's funny :dabs:

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That's just 'cos you don't work for a company that probably makes the bulk of its earnings from the fact that a lot of people are too short-sighted, to not get themselves in debt, feeding on their future misery as it were.

If you did, you'd prolly be laughing too if someone too young, too inexperienced, or too naive bought into that your company worded it as if the credit she had was money she owned, on her credit-report or w/e.

"OMG, this is too is easy...there's one born every minute...lolololol"



Besides, stupid people should be our slaves, we should ride them like ponies and have them do our work for us. Fact.

You're being quite cynical today.

Bitch.

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Originally Posted by DorisInsinuate

You're being quite cynical today.

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Fixed.

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Originally Posted by SnnY

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Originally Posted by DorisInsinuate

I don't understand why it's funny :dabs:

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That's just 'cos you don't work for a company that probably makes the bulk of its earnings from the fact that a lot of people are too short-sighted, to not get themselves in debt, feeding on their future misery as it were.

If you did, you'd prolly be laughing too if someone too young, too inexperienced, or too naive bought into that your company worded it as if the credit she had was money she owned, on her credit-report or w/e.

"OMG, this is too is easy...there's one born every minute...lolololol"



Besides, stupid people should be our slaves, we should ride them like ponies and have them do our work for us. Fact.

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Couple of simple rules of common sense:


1. You want to spend money that's not your own, you pay the price. Simple as that.

2. Don't apply for anything unless you know what you're applying for


It's like CrabGirl said, are you going to complain to the bartender because you have a hangover in the morning?

It's a business like anything else

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Originally Posted by CrabGirl

I get complaints like "That case of wine I drank last night gave me a headache. It must have been faulty. I want my money back."

And we'll refund them too!

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Speaking of which, can you phone me at work.

evil corporate puppet:no2:

Or...you could try and not exploit the fact that some people have lapses in their common sense.

There's no point to credit cards beyond the fact that they let you spend money that isn't your own. And then you, as you say, pay the price. So really, if common sense reigned supreme, there wouldn't be much of a business for those sorts of companies to begin with. I reckon that they ARE counting on the fact that some people don't always think things through.

And you know, by calling her an idiot just 'cos she doesn't get something, when she's wondering why it looks as if she has money she doesn't have (and I DO think that has to do with the wording of whatever she's looked at), well that's not altogether nice.

And she wasn't spending any of that money either, she was wondering why your company told her she had it.

based on my credit history, I've qualified for numerous platinum credit cards, even when I was 15:dabs:

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Originally Posted by Skweeky

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Originally Posted by DorisInsinuate

I don't understand why it's funny :dabs:

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Because she has a credit card but she doesn't understand what credit is

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You still haven't explained where the £8000 came from. :huh:

LMAO

The £8000 is just credit.

And SnnY,

you can sit there and blame all the big corporations for whatever is wrong with the world, but that, in my opinion is indeed naive and childish.

Everyone is resposible for their own actions. This woman applied for a credit card by phone. Meaning that she would have to speak to one of the advisors for at least 15 minutes, who, in their turn, have to make her aware of all the interest rates that can possibly apply on her card along with numerous legal disclaimers.

She gets a letter a week later stating what type of card she has been approved for, again explaining quite clearly what costs or charges apply for it. She then has to sign that and return it to us.

After doing that she receives her card which she CANNOT use until she activates the thing, hence talking to another advisor who will AGAIN advise her of the interest rates on her account and advise her of the date she will have to pay the balance in order to avoid paying interest.

So

All in all this woman has had at least 3 occasions to either read the whole thing or ask questions about it when she was on the phone.

If, after explaining 3 times what exactly she is getting herself into, she only then wonders where the money comes from, then yes, in my opinion she is a bit of a simpleton.

Besides, to get an £8K inital credit limit is pretty rare, I don't think she was exactly a poor person.

I tried to cancel my credit card once, and asked them to refund me the remaining balance of my credit limit, but they wouldn't do it.

Bastard thieving scuzzy whores :angry:

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Originally Posted by Barbarossa

I tried to cancel my credit card once, and asked them to refund me the remaining balance of my credit limit, but they wouldn't do it.

Bastard thieving scuzzy whores :angry:

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Why not? :huh:

I dunno :idunno:

It seemed like a reasonable request to me. I guess it just goes to show you can't trust credit card companies, they're the spawn of Satan :nono:

I play the credit game on occasion.

They'll offer 0% for a year (or more) and I'll take them up on it and pay the shit off by the time 0% wears off....or transfer the balance to another card.

Many times stores will give 0%. I bought my car (stayed 0), washer and dryer (0% for a year), big screen TV (0% for 2 years), and lawn tractor (0% for 1 year). All except the TV are paid off, otherwise if I leave 1 cent on the bill I'll get billed the entire compounded interest. I gotta pay $2200 by January or get billed over $1100 in interest.:pinch:

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Originally Posted by Skweeky

LMAO

The £8000 is just credit.

And SnnY,

you can sit there and blame all the big corporations for whatever is wrong with the world, but that, in my opinion is indeed naive and childish.

Everyone is resposible for their own actions. This woman applied for a credit card by phone. Meaning that she would have to speak to one of the advisors for at least 15 minutes, who, in their turn, have to make her aware of all the interest rates that can possibly apply on her card along with numerous legal disclaimers.

She gets a letter a week later stating what type of card she has been approved for, again explaining quite clearly what costs or charges apply for it. She then has to sign that and return it to us.

After doing that she receives her card which she CANNOT use until she activates the thing, hence talking to another advisor who will AGAIN advise her of the interest rates on her account and advise her of the date she will have to pay the balance in order to avoid paying interest.

So

All in all this woman has had at least 3 occasions to either read the whole thing or ask questions about it when she was on the phone.

If, after explaining 3 times what exactly she is getting herself into, she only then wonders where the money comes from, then yes, in my opinion she is a bit of a simpleton.

Besides, to get an £8K inital credit limit is pretty rare, I don't think she was exactly a poor person.

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Sorry, but whatever she is, your company is ultimately exploiting her. And for that matter, companies like yours thrive on misdirection, so I'm still betting it seemed like it was actual money she had. And since she didn't get it, she asked about it, which was waaay better than spending the money, and then asking about it. And you are laughing at her, calling her an idiot, and now a simpleton.

Responsible for her own actions or not, your company is still counting on her lapse of judgement (and applying for a credit card is a lapse of judgement all on its own).

I'm not blaming all big corporations for what's wrong in the world now, or ever, in this case I'm talking about the ones who exploit naivetee, or idiocy, to put it your way, to make money.

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Originally Posted by SnnY

Responsible for her own actions or not, your company is still counting on her lapse of judgement (and applying for a credit card is a lapse of judgement all on its own).

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What's wrong with credit cards?:unsure:

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Originally Posted by Busyman

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Originally Posted by SnnY

Responsible for her own actions or not, your company is still counting on her lapse of judgement (and applying for a credit card is a lapse of judgement all on its own).

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What's wrong with credit cards?:unsure:

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I suppose, that if someone is savvy enough to use them for the elite-haxness you are, there's nothing wrong about them :idunno:

If you apply for a CREDIT card, and we tell you on 3 occasions that you'll have to pay INTEREST on what you spend from that CREDIT. Then how can that possibly be exploiting?

I don't have credit cards because I'm a nightmare with money.

This company merely offers a service. She doesn't have to spend the money, she doesn't pay anything for having the card, she'll get money back when she spends anything, even if she doesn't pay interest on it at all.

My statement stands. How can it be a lapse of judgement on her part after being explained what it is 3 times?
You don't seem to understand that we are not allowed to word any of our disclaimers or letter dubiously. They get checked on a very regular basis by FSA. banking code and every now and then the DPA as well.

She applied for something without knowing what is was, hence she qualifies for a stupidity award.

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Originally Posted by SnnY

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Originally Posted by Busyman

What's wrong with credit cards?:unsure:

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I suppose, that if someone is savvy enough to use them for the elite-haxness you are, there's nothing wrong about them :idunno:

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Well my thought was that credit cards are not bad but the fault lies in one's own irresponsibility.

I don't pay cash for anything unless I physically have to. I pay my charges during the grace period. It builds credit loike.

Usually those that don't want credit cards know that they'll fuck up.

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Originally Posted by Skweeky

If you apply for a CREDIT card, and we tell you on 3 occasions that you'll have to pay INTEREST on what you spend from that CREDIT. Then how can that possibly be exploiting?

I don't have credit cards because I'm a nightmare with money.

This company merely offers a service. She doesn't have to spend the money, she doesn't pay anything for having the card, she'll get money back when she spends anything, even if she doesn't pay interest on it at all.

My statement stands. How can it be a lapse of judgement on her part after being explained what it is 3 times?
You don't seem to understand that we are not allowed to word any of our disclaimers or letter dubiously. They get checked on a very regular basis by FSA. banking code and every now and then the DPA as well.

She applied for something without knowing what is was, hence she qualifies for a stupidity award.

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It seems to me she didn't make a connection between the money your company said she had left to spend, and her credit.

She might have thunk you'd screwed up and put her down for a huge deposit, or something equally odd.

I hardly think you can be sure of exactly where she was coming from, and automatically label her an idiot. And even she truly hadn't understood that, it's the job of your advisors to make sure she did, and since she was approved, your advisors/approval-people can't have been doing their job. Or, you know, they are counting on people like her to slip through the cracks.

Hell, even the fact that she actually dared to ask says something that simple means that she risked embarassment, just to make sure she wasn't doing something wrong, or that you were.

Oh, what an idiot.

She STILL applied for something without knowing what it was.
Why would you do that?
We don't do tv campaigns, we don't walk around in shopping centres or whatever to try and sign people up, in fact, the only times we've been in the press in the last few months is because we're one of the fairest companies around.


She asked a question that was completely irrelevant at the stage she was at. She applied for something, signed the paperwork and only THEN asked where the money came from.
I think even the village idiot these days knows not to sign anything unless you know what it says. So yes, we all had a good laugh about it at work.

We've all laughed at the jokes about people who use their disc drives as cup holders etc...
What's the difference?
She didn't know the bleedin' obvious.

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Originally Posted by Skweeky

She STILL applied for something without knowing what it was.
Why would you do that?
We don't do tv campaigns, we don't walk around in shopping centres or whatever to try and sign people up, in fact, the only times we've been in the press in the last few months is because we're one of the fairest companies around.


She asked a question that was completely irrelevant at the stage she was at. She applied for something, signed the paperwork and only THEN asked where the money came from.
I think even the village idiot these days knows not to sign anything unless you know what it says. So yes, we all had a good laugh about it at work.

We've all laughed at the jokes about people who use their disc drives as cup holders etc...
What's the difference?
She didn't know the bleedin' obvious.

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How do you know she didn't know what she was applying to? As I'm saying, she may just as well not have made the connection between "money you can spend" and credit, which after all is money you borrow.

And again, as I'm saying, she might think there's a cock-up with her deposit, or somesuch.



The old cup-holder joke always seemed like an urban legend to me, and even if if it wasn't, it probably wouldn't end up with someone being broke.

TBH, if I worked for a credit card-company, and I ran into someone that REALLY didn't seemed to have an inkling on what a credit card is, and who'd already signed up for it, I'd be very worried about what kind of people would let her sign at all.

There's no evidence she didn't know what she signed up for tho', she might just be wondering about where all that shiny money she thinks your company is holding for her comes from.

Skweeky, how on earth do you think people fall for the king of nigeria email scams? Don't think getting a letter from a credit card company saying fill in this and you can have £8k is pretty similar?

I've got a credit card. It's nice to know that you always have a brazillion pounds in your wallet should you need it.

I've actually go a couple of credit cards.

Credit cards are fine, unless they are in the possession of an idiot.

So I probly shouldn't have one.

But I can't decide which one I shouldn't have.